Incident

An incident is an unexpected event that disrupts the normal functioning of a system, service, or process. This could be a failure, technical error, human error, security issue, or other situation that requires a quick response. Reporting an incident allows for faster corrective action and minimizes the impact on users or the organization. Using the form available on this page, you should immediately report:

  • theft of data in any form,
  • loss of a data carrier or paper documentation,
  • unauthorized copying or removal of data,
  • unauthorized modification of data in any form,
  • making data available to an unauthorized person,
  • failure to comply with the provisions of the Information Security Policy at the University of Silesia in Katowice,
  • noticing traces of attempted or actual breaking into rooms or locked document cabinets,
  • breach of confidentiality of access data to the IT system (the system does not respond to the password),
  • partial or complete lack of data or access to data in a scope wider than that resulting from the granted authorizations,
  • lack of access to the appropriate application or change in the scope of designated access to server resources,
  • suspicion of the presence of a computer virus,
  • noticing traces of attempted breaking into the IT system,
  • significant slowdown in the operation of the IT system,
  • anomalies in the functioning of the computer network,
  • theft or suspicion of theft of equipment computer or documents containing data,
  • unexpected change in the location of computer equipment.